As part of our #CDSTurns20 celebration, we continue to highlight two decades of dedication, innovation, and a passion for delivering real eDiscovery solutions to real-world challenges—all powered by real people. This month, we’re spotlighting our Product team, led by Michael Milicevic, Vice President, eDiscovery Products & Solutions.  

From Service Provider to Industry Innovator

CDS began as a specialized eDiscovery service provider, focused on helping clients manage data in litigation. Over time, as the industry evolved, so did we. Recognizing that clients rapidly needed enhanced tools to address growing data complexities, our team took the bold step to create proprietary solutions that go beyond traditional eDiscovery services. 

“Our team’s longstanding commitment to clients and to one another is what makes our products truly unique,” shares Michael. “When you have people who care deeply about both the client experience and the latest technology, innovation happens naturally.” This dedication has transformed CDS from a trusted service provider into an early adopter of and technology-first leader, developing the very tools that not only tackle client-specific challenges but also set new standards across the eDiscovery field. 

CDS Convert: A Solution Born from Real Needs

One standout example of our evolution is CDS Convert, a solution our product team developed to meet a growing challenge: clients struggling to review short-message data from platforms like Slack, Microsoft Teams, and WhatsApp. As communication expanded from traditional emails, the lack of unified tools for reviewing these formats made data review increasingly complex. 

“With CDS Convert, we weren’t just creating a tool for short-message review—we were building a bridge to help clients make sense of modern communication formats,” says Mark Anderson, EMEA Managing Director. “Every version keeps real client workflows in mind, ensuring that its features create real efficiency for today’s legal teams.” 

The emergence of short message technology changed the primary method many businesses, including our own, communicate. Supporting over 35 chat and mobile platforms, CDS Convert simplifies the conversion, search, and review of diverse communication formats, making previously cumbersome data easy to navigate. Having the ability to facilitate review of these data types and transform conversations into clarity is a real value to our clients which is why Convert quickly became a staple in our toolkit,” adds Michael. 

CDS Vision: Keeping Complex Data Real

Another example of our commitment to addressing real-world challenges is CDS Vision. As litigation data volumes have grown, so has the need for better visualization tools and streamlined processes to support quick insights and efficient document review. CDS Vision offers a suite of proprietary visualization options, analysis capabilities, and automation tools that enhance the way our clients interact with, understand and act upon their data during the various eDiscovery phases. 

“CDS Vision was our response to our clients’ needs in handling complex data and increasing data volumes,” shares Deerrun Jea, Product and Solutions Manager. “By combining visual intelligence with automation, our clients save time and reduce errors.” From comprehensive dashboards to customizable views, CDS Vision has quickly become an indispensable tool, giving clients a clear line of sight into the time-saving insights throughout the review process. 

Real People, Real Results

At CDS, our products wouldn’t have come to life without the dedication and experience of our team members—many of whom have been with us for over a decade. In an industry that’s constantly changing, our people bring longstanding expertise to our clients, displaying an unwavering commitment to excellence and innovation. Our product team, continuously driven by real-world client feedback and in-depth industry knowledge, is no different. 

“Being part of the CDS team means working with people who deeply care about the impact we make,” says Joshua Cowdery, Client Director, Product and Solutions. “Every feature is a team effort, fueled by solving a challenge our clients are experiencing. That’s why clients trust and rely on CDS, time and time again.” 

Decades of Dedication to Real Solutions

With 20 years of experience, CDS is recognized as a leader in eDiscovery because we continuously adapt to meet the changing needs of our clients. From advanced data processing and analytics to hands-on support, our offerings are built to work in the real world, delivering solutions that address the demands of modern litigation and regulatory compliance. 

Navigating complex litigation or streamlining internal processes? Our team is here to help you achieve your eDiscovery goals with the products, insights, and support you need. Reach out to us at .