Convert supports 13 of the most popular platforms – including Teams, Bloomberg, WhatsApp – with more in development
Seamlessly review nonstandard data: no custom workflows, no secondary platforms, no additional training
View emojis, reactions, images and attachments inline and in context.
Reviewing Mobile Phone, Chat and Social Media Data
More than 500,000 organizations and hundreds of millions of individuals use collaboration platforms, messaging apps and ticketing systems to communicate. The global COVID-19 outbreak and the associated mass movement to remote work has increased that usage exponentially. And with new applications always in development, the scope of what’s fair game in discovery grows wider every day. CDS Convert allows you to take these complex, varied data formats and convert them into an easily reviewable, user-friendly format that preserves context and ensures file retention and safety policies are maintained. Using the Relativity Short Message Format (RSMF) eliminates the need for custom workflows or secondary platforms to conduct a review. Without any additional training, reviewers are off and running using a format which is easy to redact and disclose.
Relativity Short Message Format (RSMF)
Until recently, dealing with chat and mobile data was a laborious task, resulting in numerous solutions, formats and workflows with little to no consistency between data types. This often resulted in data being reviewed in Excel files outside of a review platform. With the release of the Relativity Short Message Format (RSMF), the eDiscovery industry was able to improve and standardize their approach to short message data using a format which allows quick, and easy review with advanced searching and filtering functionality. The structure of the data is simple for reviewers to digest, and allows for highlighting, redaction and disclosure according to typical review workflows.
CDS Convert acts as a conduit between structured data exports and forensic collections, providing conversion to RSMF files for native processing within Relativity.
CDS Convert facilitates the conversion of:
- Mobile Phone Data
- Business and Financial Chat Platforms
- Social Media Chats
- Development and Issue Tracking Platforms
- Modern Attachments
- Inline Replies
- Emojis and Reactions
Once processed into Relativity 10.3 or higher, the standard Relativity viewer allows for review of RSMF data with the following features:
- Display of chat participants, number of messages, participant details, and avatar images
- Keyword searching and highlighting
- Timeline View identifying keyword responsive messages
- Images and gifs displaying inline and reviewable from within the chat
- Attachments displaying inline within the chat conversation
- Emojis appearing inline and searchable
- Imaging functionality to allow image productions and redaction of chat files
These features allow a reviewer to get the entire picture of a conversation in a format that accurately represents the original conversation. Document review takes place within the Relativity user interface, without the need to open external programs or view images, gifs and other chat content as separate documents.