Thought Leadership and Industry Trends
Chat platforms benefit employee collaboration, but short message data formats also present unique challenges to courts, eDiscovery practitioners and internal compliance teams tasked with running investigations. Fortunately, advanced data visualizations can be used to streamline the review of short message content data for investigative purposes.
How should discovery practitioners prepare for parsing and reviewing the next generation of digital documents from chat and collaboration tools, ticketing systems and mobile devices.
Over the last 18 months, we’ve seen significant growth in the number of projects encountering short message data, as well as in the volume of data collected. In 2020, we converted an average of 6M messages per month to RSMF using CDS Convert.
In March 2017, Microsoft launched its online chat and collaboration tool Microsoft Teams. By the end of 2018, ~3 million users utilized Teams on a daily basis, growing to ~44 million users by February 2020. Microsoft Teams wasn’t alone on its upward trajectory; competing applications such as Facebook Workplaces and Slack have seen similar growth.
Exchange email and unstructured data are old news. Today, we dig deeper into the tools and data formats that people use to communicate – Slack, Teams, Bloomberg – and how to make that data “reasonably usable” to lawyers.
The Relativity Short Message Viewer has been fully integrated into Relativity from version 10 onwards. This Short Message Viewer allows for the review of a multitude of Short Message Formats integrated directly into the standard Relativity viewer. This new integration provides a consistent approach to both the look of Short Message Formats as well as the review workflows for searching, reviewing, coding and producing documents.
Mobile data is one of the most rapidly proliferating data sources in the eDiscovery realm and is gaining more significance daily. It presents unique challenges, such as securing authorization to access devices, rapidly evolving encryption features, wildly varying content formatting, device upgrades, and other issues.
